Contacts & Support

In case you are experiencing any problem with the website, your account or if you have any finance-related questions — we encourage you to contact our customer support service, using any proposed methods.

Live customer support service is available during UK work hours: 10:00 - 19:00 UTC. Requests sent during other time will be processed first thing next morning.

Drop us a line using on-line chat

Write an email to support@bitok.com